This year’s semester of the DBSC Roundtable’s Business Service Basics series has concluded. Project Manager Eva Kissné Nyéki was asked to summarise this year’s accomplishments.
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Clarified BPO terms for everyone.
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On the last Wednesday of October students of the University of Debrecen can gain insight into the world of virtual work.
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As home office work becomes more widespread and accepted, more and more of us are realizing that at home there are at least as many potentially distracting factors as in the office, only at most other types.
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Local report by Debrecen Television about the certification ceremony of DBSC Roundtable.
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Article for those who want to know in three minutes what are the cornerstones of an international contact center’s everyday work.
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Following this years’s Five9 CX Summit, we had a brief conversation with Scott Kolman, Senior Vice President Marketing at Five9.
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Lectures at the University of Debrecen every Wednesday this autumn! United Call Centers staff are also involved.
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On 1st and 2nd of September it’s CX Summit 2021, presented by Five9, with focus on the transformation of the contact centers through the evolution of digital channels. We’ll be there!
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Debrecen BSC Roundtable has reached another milestone, since the organisation was selected as a Top 3 finalist in the „Future-proof Education 2021” category of Emerging Europe Awards 2021.
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